GAIA Properties — Privacy Policy
Effective July 29, 2026

Property details stay where you put them — on your device

GAIA Properties lets you browse listings, save favourites, and prepare booking or owner inquiries without ever asking you to create a remote account. Nothing leaves your device unless you choose to send it.

Remote account required none Payment Cash on Delivery / Pay at Property Cards or PINs stored never
01INTRO

Introduction

GAIA PROPERTIES PRIVATE LIMITED provides the GAIA Properties Android application.

This Privacy Policy explains how the application accesses, processes, stores, uses, and shares information when users browse properties, save favorites, prepare booking requests, manage profile information, submit reviews, or contact the GAIA Properties team.

By using the application, you acknowledge the practices described in this Privacy Policy.

02INPUT

Information processed by the application

Depending on the features used, users may enter the following information:

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Gender
  • Country
  • City
  • Full address
  • Property preferences
  • Saved favorites
  • Check-in and check-out dates
  • Number of rooms
  • Number of adults and children
  • Booking summaries
  • Reviews and feedback
  • Notification preferences
  • Property owner inquiry details

The application does not require users to create a remote online account.

03STORAGE

Local device storage

Profile information, favorites, preferences, reviews, and booking summaries may be stored locally on the user's device to provide features such as:

  • Displaying saved profile details
  • Maintaining the wishlist
  • Showing booking history
  • Remembering notification preferences
  • Displaying submitted reviews
  • Restoring app preferences

GAIA PROPERTIES PRIVATE LIMITED does not operate a remote user-account database for this locally stored information in the current version of the application.

04BOOKINGS

Booking requests

The application allows users to prepare and save booking information. Saving a booking inside the application does not automatically create a confirmed reservation with a property.

Availability, pricing, timing, property rules, and payment arrangements must be manually confirmed by the relevant property team. Our team will contact the user to confirm availability and timing where applicable.

05EMAIL

Email communication

When a user chooses to send a booking summary, support request, feedback message, or property owner inquiry, the application may open the user's installed email application with a prefilled recipient, subject, and message.

The user can review, edit, cancel, or send the email manually. Information is transferred only when the user chooses to send the email. Once sent, it may be processed by:

  • The user's email provider
  • The intended email recipient
  • The recipient's email service provider

The handling of information by an external email provider is governed by that provider's own privacy policy.

06OWNERS

Property owner inquiries

Property owners may enter information such as:

  • Owner name
  • Property name
  • City
  • Phone number
  • Email address
  • Property details
  • Facilities or listing notes

The application prepares this information for a user-initiated email inquiry. The user remains responsible for reviewing the information before sending it.

07IMAGES

Internet images and external content

The application uses internet access to load property, room, and destination images from external image-hosting services. When an image is requested, the external service may automatically receive standard technical information required to deliver the image, such as:

  • Internet Protocol address
  • Request time
  • Device or browser-related network information
  • Requested image address

Such technical processing is controlled by the relevant external service and is subject to that service's own privacy practices.

08MAPS

Maps and directions

When users select a map or direction feature, the application may open an external map application or website. Location searches, navigation requests, and other information entered into the external map service are processed according to the privacy policy of that service.

09PAYMENT

Payment information

GAIA Properties uses Cash on Delivery or Pay at Property as its payment preference. The application does not request or store:

  • Debit card numbers
  • Credit card numbers
  • Bank account passwords
  • Mobile wallet PINs
  • One-time banking verification codes
  • Online payment credentials

Users should never send passwords, payment PINs, or one-time verification codes through ordinary email or messaging services.

10USE

How information is used

Information entered into the application may be used to:

  • Display and update the user's profile
  • Save favorite properties
  • Prepare booking summaries
  • Display local booking history
  • Manage rooms, guests, and travel dates
  • Submit reviews and feedback
  • Prepare support emails
  • Prepare property owner inquiries
  • Remember app preferences
  • Improve organization of property information
11SHARING

Information sharing

GAIA PROPERTIES PRIVATE LIMITED does not sell users' personal information. Information may be transferred in the following circumstances:

  • When the user manually sends an email
  • When the user opens an external map service
  • When internet image providers process technical network requests
  • When disclosure is required by applicable law or a valid legal process
  • When necessary to protect users, the developer, or the public from fraud, misuse, or security threats

User-initiated transfers are performed only after the user selects the relevant feature.

12RETENTION

Data retention

Locally stored profile information, favorites, preferences, reviews, and booking summaries may remain on the device until the user:

  • Removes the information through an available app feature
  • Clears the application's storage through Android settings
  • Uninstalls the application

Emails sent through an external email provider may be retained according to the policies of the email provider and recipient.

13DELETION

Data deletion

Because the application does not currently create a remote server-based user account, there is no remote account database to delete.

Users can delete locally stored application information by removing saved items where available, clearing the application's data in Android settings, or uninstalling the application.

For questions about information previously sent by email, contact support@gaiaproperties.pk.

14SECURITY

Data security

Reasonable technical and organizational measures are used to protect information handled by the application. However, no device storage, internet transmission, or email communication method can be guaranteed to be completely secure.

Users are responsible for maintaining the security of their device, email account, and contact information.

15CHILDREN

Children's privacy

GAIA Properties is intended for general property browsing and travel planning. The application is not specifically directed toward children under 13 years of age, and the developer does not knowingly request personal information directly from children under 13.

A parent or legal guardian should supervise any use of the application by a minor.

16THIRD PARTY

Third-party services

External services opened or accessed through the application may have separate privacy policies, including:

  • Email applications and providers
  • Map and navigation providers
  • Internet image-hosting services
  • Device operating system services

GAIA PROPERTIES PRIVATE LIMITED is not responsible for the independent privacy practices of third-party services.

17UPDATES

Changes to this Privacy Policy

This Privacy Policy may be updated when application functionality, legal requirements, or data practices change. The updated policy will include a revised effective date.

Users are encouraged to review this Privacy Policy periodically.

18CONTACT

Contact us

For questions, concerns, or requests regarding this Privacy Policy, contact:

GAIA Properties Private Limited
support@gaiaproperties.pk